Category Archives: Call Center Outsourcing

The Benefits of Customer Satisfaction Survey through Telemarketing

Customer Satisfaction surveys through telemarketing are often overlooked as a core marketing activity, particularly in tough economic conditions where marketing spend is often reduced and what budget there is has to be focused on generating new business opportunities that can be clearly measured and monitored to show a positive Return on Investment. This means, more business leads and happy clients.

Continue reading

Telemarketing Tips – Use Lazy Days to Improve Productive Ones

It’s summer in a lot of parts in the world. And with summer comes the lazy days it’s filled up with. But while days like that can just mean boredom for teens, tweens, and toddlers, it can mean bad news for productive telemarketing. You’ve got calls to make and appointments to set. You can’t just stop just because you don’t feel like it right?

 

Actually, it’s possible to go with the flow of a lazy day and come out even more productive in days after! This applies whether you just don’t feel like picking up the phone or don’t want to pressure outsourced telemarketers to give you more summer appointments.

 

Continue reading

Telemarketing Tips – What It Should Do While You’re On Vacation

Summer’s just weeks away and floating with it is the promising idea of a tropical vacation. Sadly, kids and teens have it pretty easy when it comes to the planning. You on the other hand can’t seem to catch a break. How do you get back to work once the heat and sun are over and done? Did you miss any appointments? Did Mr. H from HCorp call back? What about that email from John Doe Industries? Who followed it up?

 

Continue reading

Misconceptions About Data Used in Lead Generation Companies

Data integrity is vital to the lead generation process. That’s why salespeople who outsource it often ask if vendors ever share the data they use with other customers.

Justified it may be, this leads to several misconceptions about how lead generation companies gather, store, and handle their data.

 

Continue reading

Telemarketing Tips – Let Different Channels Market Each Other

As Game of Thrones is kicking off its fourth season, it won’t be long before comparisons between the book and the drama adaptation start stirring the fan forums.

 

It’s kind of freaky actually when you realize that an adaptation can be just like a form of cross-channel communication. You have the same message (in this case, one epic fantasy tale) but different means of getting it across.

 

Continue reading

Related Posts Plugin for WordPress, Blogger...